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Douglas Squirrel's avatar

There's a lot involved in talking to senior people about their "currency". When they talk to peers and leaders to learn from them, I teach my clients to solidify trust—identifying shared stories and building on them—before probing for their targets or strategies. For instance, you might need to understand that the new head of marketing is telling a story about moving into new countries first, and only then can you ask her about whether tech or finance or problem-solving is her way of attacking that problem. How do you build trust Ethan?

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